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- Our Electric Bikes
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- ....AND AGAIN!
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Contact Us Directly |
Frequently Asked Questions-------------------------------------------------- Q. Are they reliable?
A. Well ours are, thats why we are are happy to give such a long warranty
Q. What about spares?
A. At Electric Bike World we keep every part of every bike in stock. We do not have to "send away" for any parts, and our full time factory trained engeneers have a lifetime of experience and are electric bike experts.
Q. Am I able to speak on the phone to the bike engineers for help and advice? Or must I send an email?
A. Our workshop is open 6 days per week. Please call and you will be put through to the workshop. Or you may e-mail if you prefer. service@electricbikeworld.co.uk
You are welcome to ask for as much assistance as you need.
Q. How fast do Electric Bikes go?
A. All electric bikes are legally restricted to a powered 15mph. You can of course assit the power by pedalling as well, and then just like an ordinary bike, you can go as fast as you can pedal.
Q. Do you need a licence to ride an Electric Bike?
A. No You dont need a licence to use an Electric Bike
Q Do you need insurance to ride an electric bike on the highway?
A. No. Insurance is not required to use an Electric Bike on the Highway
Q. Are there any restrictions where you can ride an Electric Bike?
A. No Anywhere you can ride an ordanary bike you can ride an Electric Bike
Q. How far do the LifeCycle Mountain Sport and City Sport Bikes go before they need re-charging?
A. About 60 Miles with pedal assist, About 20 miles on power only.
Q. How far does the LifeCycle Alpine Sport go before it needs re-charging?
A. About 60 Miles with pedal assist. About 20 Miles using the just the throttle
Q. How far will the Wisper 905s go before they need re-charging?
A. Our Wispers have the 14Ah battery so about 55 miles with pedal assist, About 20 Miles on power only.
Q. How far will the Classic go before it needs re-charging?
A. About 30 miles with pedal assist. About 15 with power only
Q. How far will the Roadster go before it needs re-charging?
A. About 30 Miles with pedal assist. About 15 miles with power only Q. How far will the Traveller go before it needs re-charging?
A. About 25 Miles with pedal assist. About 10 miles with power only Q. How far will the Explorer go before it needs re-charging?
A. About 25 Miles with pedal assist. About 10 miles with power only. Q. How far will the Harrington go before it needs re-charging?
A. About 30 Miles with pedal assist and 20 Miles using just the throttle.
Q. How long do they take to re-charge?
A. The first charge should be overnight. After that they all take about 3/4 hours
Q. Can they be recharged without the battery being
completely run flat? A. Yes, these latest Lithium Ion batteries can be recharged at any time. You don’t have to run them flat first. Q. Can the battery be over charged
A. No, the charger can be left on overnight. It will switch off automatically when the battery is full
Q. Does the battery re-charge as the bike goes along?
A. No. The battery is so efficient and lasts for so long, it does not need to be charged by the bike. Any gain made would be more than lost by a charging dynamo causing a constant resistance.
Q. Are there any restrictions where they can be ridden?
A. No. Anywhere you can ride an ordinary bike you can ride an electric bike. Q. Can anyone ride an Electric Bike
A. Anyone over the age of 14 can ride and Electric Bike on the highway. Our Electric Bikes do not need a licence or any special insurance.
All speeds and distances are approxomate, and were measured with an avarage weight person using an indoor rolling roadQ. I have seen other bikes that look like yours, why?
A. China is the world centre for copying, because they have no copyright law. Just because another bike may look similar, doesn't mean it's the same. Poor quality motors and controllers, and wrongly labelled batteries are examples of things to beware of. It's a sad fact that many people are taken in just by looks or price, only to bitterly regret it later when the bike will not perform the way the seller has claimed. or worse still, when it breaks down and they can't get it repaired.
Many web sites that profess to be shops are in reality "internet box shifters" They are not particularly interested in bikes, they just they just buy in various job lots from China, Toasters, Clothing, Golf Clubs, Electric Bikes, anything they can pick up cheap and sell on the internet, while making outrageous claims about the mileages that their bikes can achieve. Disappointment is inevitable They can be spotted though, as many of them don't have proper brand names or any support, just a sticker on the frame with a generic name such as e-bike. Even some well known bike companies have only one part time, one day a week service mechanic, who is not contactable except by e-mail. Remember when you buy a cheap bike you are not getting a bargain... you are getting a cheap bike Our advice is:- Beware of imitations and purchase your electric bike from an Electric Bike Specialist who will offer you proper support, and no quibble warranties. |
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